The Senate Commerce Committee last week approved the FAA reauthorization bill containing the bipartisan Boxer-Snowe Airline Passengers Bill of Rights which, among other protections, allows passengers the option to return to the terminal after sitting on the tarmac for three hours. As one who was locked inside a sealed aircraft for nine hours in 2006,… Read More


SEC. 401. AIRLINE CUSTOMER SERVICE COMMITMENT.(a) In General- Chapter 417 is amended by adding at the end the following:`SUBCHAPTER IV–AIRLINE CUSTOMER SERVICE`Sec. 41781. Air carrier and airport contingency plans for long on-board tarmac delays`(a) Definition of Tarmac Delay- The term `tarmac delay’ means the holding of an aircraft on the ground before taking off or… Read More


COMMERCE COMMITTEE INCLUDES BOXER-SNOWE AIRLINE PASSENGERS BILL OF RIGHTS IN FAA REAUTHORIZATIONBill Also Includes Snowe-Boxer Provisions to Strengthen Aviation Safety July 14, 2009 Washington, D.C. – U.S. Senators Olympia Snowe (R-ME) and Barbara Boxer (D-CA) praised the Senate Commerce Committee for including their Airline Passengers Bill of Rights in the Federal Aviation Administration (FAA) Reauthorization… Read More


ForImmediate Release: Contact: Kate Hanni  Phone: (707) 337-0328 Email: kate@flyersrights.org FlyersRights.orgApplauds Senate Commerce Committee for Recognizing Airline Passengers’Rights Napa, CA – 07/14/2009: Today,the Senate Commerce Committee unveiled its version of the FAAReauthorization Act of 2009 which includes important AirlinePassengers’ Bill of Rights provisions.  Among those provisions; Passengers will have the right to return to the… Read More


For Immediate Release: Contact: Kate Hanni Phone: (707) 337-0328Email: kate@flyersrights.org Airline Data on Diversions “Highly Suspicious”Statistics Show Some Airlines Let You Decant in the Terminal, Others May Let You Whither on the Vine Napa, CA – 07/13/2009: Last week, the U.S. Department of Transportation (DOT) released the latest data installment for diverted commercial airline flights… Read More


DOT 98-09 Thursday, July 9, 2009 Contact: Bill Mosley Tel.: (202) 366-4570DOT Fines Delta for Violations of Denied Boarding Compensation Rules The U.S. Department of Transportation (DOT) today assessed a civil penalty against Delta Air Lines for violating federal rules regarding passengers denied boarding (“bumped”) on oversold flights. “Airlines often oversell flights in order to… Read More