Last week, a snowstorm described threateningly as a ‘bomb cyclone’ was bearing down on the New York area. On Thursday, the Port Authority, that runs John F. Kennedy Airport, announced the airport would temporarily shut down, then would reopen later that day. Around the world, hundreds of airlines interpreted that as OK to take-off for… Read More


Each January we hold hope for a good new year…   But in 2017, we saw things go colossally wrong, from United Airlines dragging off a passenger, to price-gouging during natural disaster Hurricane Harvey, to a new low in Coach Class  – ‘Basic Economy’, aka Last Class. The CEO of American Airlines boasted recently, “We’ll never lose… Read More