Each January we hold hope for a good new year…   But in 2017, we saw things go colossally wrong, from United Airlines dragging off a passenger, to price-gouging during natural disaster Hurricane Harvey, to a new low in Coach Class  – ‘Basic Economy’, aka Last Class. The CEO of American Airlines boasted recently, “We’ll never lose… Read More


Christmas came early for the airlines. Last week, the Department of Transportation (DOT) abolished an Obama-era proposal that required carriers to disclose baggage fees. The reversal is a gift for the airlines’ bottom line and a slap in the face for flyers who deserve transparency when buying a ticket. Soon, when you buy through a third-party site… Read More