Airline Passengers Rights—What is needed now By Paul Hudson, Executive Director, Aviation Consumer Action Project (ACAP) & Kate Hanni, Director, FlyersRights.org (aka Coalition for an Airline Passengers Bill of Rights (CAPBOR)) 6/6/12 Stranding & Flight Delays For many decades by far the largest number of consumer complaints to the DOT has involved flight delays. Starting… Read More


  Airline Passengers Rights – What is needed now   By    Paul Hudson, Executive Director, Aviation Consumer Action Project (ACAP)   & Kate Hanni, Director, FlyersRights.org  (aka Coalition for an Airline Passengers Bill of Rights (CAPBOR))   6/6/12 Stranding & Flight Delays For many decades by far the largest number of consumer complaints to… Read More