"Things Have Obviously Gotten Worse With Air Travel" "It seems to be a sea change from where they've traditionally been, going back many years, at least to the first Obama administration," said Paul Hudson, founder of the consumer advocacy group Flyers Rights. "And certainly, the fact that things have obviously gotten worse with air travel, […]
DOJ Position on Corporate Criminal Behavior Needs to be Reversed The position of the Department of Justice (DOJ), people killed due to corporate criminal behavior are not crime victims, is not tenable and needs to reversed. The argument that DOJ did not consult with the families of the 346 killed by the concealed and defective […]
The FAA is required to establish minimum airplane seat dimensions FlyersRights.org, an airline passenger advocacy group, has been urging the creation of minimum seat dimensions since 2015. That effort got a boost during the 2018 FAA reauthorization when Congress agreed that the agency was not acting urgently enough to address densifying airplane cabins. "Seats have […]
FAA Will Be Taking Public Comments On Minimum Seat Size Standards On Friday, the FAA announced it will publish an advanced notice of proposed rulemaking (ANPRM) on airline minimum seat size standards. Any member of the public will have 90 days to submit comments on the issue. Congress ordered the FAA to establish minimum seat […]
DOT Announces Bill of Rights for Passengers with Disabilities The DOT has announced actions taken to help protect airline passengers and has published the first-ever Airline Passengers with Disabilities Bill of Rights and issued a notice to airlines to seat young children next to a parent. Airline Passengers with Disabilities Bill of Rights The Airline […]
What happened to airline customer service? Published from Newsnationnow.com Here’s something most consumers probably don’t know: FlyersRights’ President Paul Hudson says there’s no official requirement that airline customer service agents need to answer your call. And that’s the sort of thing pushing traveler satisfaction to an all-time low, considering thousands of flights were delayed or […]
Air Travel Is Chaos Right Now. What to Know Before You Fly Your best chance to prevent—or at least mitigate—disruption to your travel plans comes when you book your trip. If you absolutely have to be somewhere by a certain time this summer, leave a day early. “If your arrival time to your destination is […]
FlyersRights Objects to 18-20 Year Delay from the DOT For Immediate Release FLYERS RIGHTS OBJECTS TO 18-20 YEAR DELAY IN IMPLEMENTING PROPOSED ACCESSIBLE LAVATORY RULE. More than 30 years after the Department of Transportation passed the accessible lavatory rule on twin aisle aircraft, it proposes a rule for single aisle aircraft. May 25, 2022, Washington […]
Should Passengers have Rights to Accessible Lavatories? FlyersRights is supportive of the proposed changes but questions if disabled passengers should have to wait 20 more years for the current ideas to begin to be implemented, and 40 to 45 years for most single aisle aircraft in existence to have the required accessible lavatory. When Congress […]
FlyersRights Reponds: FAA Refuses to Follow Mandate on Seat Size For Immediate Release FLYERSRIGHTS RESPONDS TO FAA’S ARGUMENT THAT IT DOES NOT NEED TO FOLLOW THE CONGRESSIONAL MANDATE TO ESTABLISH SEAT SIZE STANDARDS. FAA publishes a May 2020 report and a January 2021 CAMI study in its brief to the federal appeals court. May 2, […]
