Overview
FlyersRights, the nation’s largest nonprofit advocating for airline passenger rights, has submitted an amicus curiae brief in the significant Fifth Circuit case Arzu v. American Airlines. The outcome of this case could reshape how passengers — particularly those with disabilities or medical conditions — are treated under international aviation law.
The Case at a Glance
Background: The case centers on the tragic death of 14-year-old Kevin Greenidge during an international flight on American Airlines. The lawsuit involves whether the airline's failure to follow its internal procedures during an inflight medical emergency qualifies as an "accident" under the Montreal Convention — a treaty outlining compensation standards for death, injury, delay, and baggage issues in international air travel.
District Court Ruling: The district court excused the airline’s breach of its own procedures in responding to the medical emergency, ruling that this breach did not qualify as an “accident” under the Montreal Convention. In reaching this conclusion, the court incorrectly focused on the passenger’s medical conditions and weight rather than examining the airline’s conduct.
FlyersRights’ Argument: The advocacy group argues that this reasoning sets a dangerous precedent by shifting attention away from airline responsibility and instead placing it on a passenger’s personal attributes. FlyersRights insists that the Montreal Convention requires accountability for the airline’s actions, not a subjective assessment of a traveler’s health or disability.
Why This Matters
Equal Treatment Under the Law: FlyersRights insists that every passenger deserves consistent, non-discriminatory treatment, especially in emergencies. The brief urges the court to apply the Montreal Convention fairly and uniformly, with the focus squarely on airline conduct.
Broader Impact: If the district court’s ruling is affirmed on appeal, passengers with disabilities may have a much harder time recovering compensation for death or injury on international flights. Airlines could argue that it was the passenger’s fault — even if airline personnel failed to follow their own emergency procedures. This would set a deeply troubling precedent that undermines the rights of millions of travelers who rely on airlines for safe passage.
About FlyersRights
Established in 2007, FlyersRights is the most prominent airline passenger advocacy group in the U.S. They provide a free hotline (877-FLYERS-6), publish newsletters, and participate in FAA advisory committees on aviation safety and passenger rights. Over the years, FlyersRights has become a trusted voice ensuring passengers are not left powerless in the face of airline industry failures.
Conclusion
This amicus brief underlines a core principle of equitable treatment in aviation law. By challenging a ruling that jeopardizes fairness for passengers with medical needs, FlyersRights is championing a legal standard that prioritizes airline responsibility and upholds the spirit of the Montreal Convention. The outcome of Arzu v. American Airlines could redefine how airlines approach passenger safety and care.
Support FlyersRights: Protect Your Rights While Helping All Passengers
Flying today can be stressful — from shrinking seats to delayed flights and, as this case highlights, serious concerns about safety and accountability. By becoming a FlyersRights member, you not only strengthen the fight for fair treatment for all airline passengers, but you also gain peace of mind knowing someone is standing up for you when airlines fall short.
How it helps you: Membership gives you access to reliable resources, expert advocacy, and a hotline you can call when your rights are on the line.Visit www.flyersrights.org
Join FlyersRights today and be part of the movement to hold airlines accountable and make flying better for everyone!






