What Airlines Won’t Tell You This Busy Holiday Travel Season
Excerpts from eTurboNews
But Paul Hudson, president FlyersRights is ringing alarm bells, warning airlines may work around regulations to confuse passengers.
FlyersRights has a suspicion the absence of required information on some airlines booking websites may be an attempt by major US carriers to mislead passengers, enabling them to steer away from unreliable flights.
Giving consumers a choice to stay away from flights that are shown to be unreliable when it comes to on-time performance is a selling point and a concern for consumers, specifically when it comes to connections.
Hudson says the mysterious disappearance of this data on some airlines’ websites is concerning and may be intentional.
The Department of Transportation requires large U.S. airlines to show how often particular domestic flights are disrupted when customers search their websites.
